Official Policy

Apii33 Privacy Policy – User Data Protection

At apii33, your privacy is more than a formal document — it is our daily commitment. Find out exactly how we collect, use, and protect every piece of information you entrust to us.

Updated: 1 January 2026 Malaysia PDPA Compliance

Quick Summary: apii33 only collects information that is strictly necessary to manage your account and services. We do not sell your data to any third party. You have the full right to review, amend, or delete your data at any time. This Privacy Policy complies with Malaysia's Personal Data Protection Act (PDPA).

1Introduction & Scope of This Policy

This Privacy Policy is published by apii33 ("we", "the company") and applies to all users ("you") who access or use the apii33 platform via the apii33.net website or our mobile app. This document details our practices for collecting, storing, processing, and protecting your personal information.

Apii33 takes our responsibilities seriously as a data controller under Malaysia's Personal Data Protection Act 2010 (PDPA). Every personal data processing activity we carry out has a valid legal basis and a clearly defined purpose. We never process your data arbitrarily or for purposes unrelated to the services you use.

By registering and using the apii33 platform, you consent to us processing your personal data in accordance with the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to delete your account.

This policy should be read together with Terms and Conditions and Responsible Gaming Policy apii33 for a comprehensive overview of your rights and responsibilities as a user of our platform.

2Personal Information We Collect

Apii33 only collects information that is strictly necessary to provide and improve our services to you. Below are the categories of information we collect and how they are collected:

Data Categories Examples of Information Collection Method
Personal Identity Full name, date of birth, ID card / passport number, gender Registration form, KYC process
Contact Information Email address, mobile phone number, residential address Account registration, profile updates
Financial Data Bank account number, e-wallet details, deposit and withdrawal records Payment processing, transaction verification
Technical Data IP address, device type, operating system, web browser, screen resolution Automatically upon platform access
Usage Data Game records, betting history, logins, session duration, pages visited Automatically during platform use
Communications Customer support conversation records, feedback, complaints Live chat, support email
apii33 never request or store your password in plain text. All passwords are stored using an irreversible hashing method, including from apii33 staff themselves.

3How We Use Your Personal Data

Every piece of information we collect has a clear and legitimate purpose. apii33 processes your personal data for the following purposes:

  • Account Management: Create, verify and manage your user account, including KYC processes and identity verification required under anti-money laundering regulations.
  • Transaction Processing: Process deposits, withdrawals and all financial transactions you carry out on the apii33 platform securely and efficiently.
  • Platform Security: Detect and prevent fraud, multi-account usage, bonus abuse and any security threats that could affect you or other users.
  • Customer Support: Answer enquiries, resolve disputes and provide effective technical assistance to you.
  • Legal Compliance: Fulfil applicable legal and regulatory obligations, including reporting requirements to the relevant authorities.
  • Service Improvement: Analyse usage patterns to improve platform design, game performance and the overall user experience.
  • Service Communications: Send important notifications about your account, terms changes, security updates and promotional information you have agreed to receive.
apii33 does not use your data to make automated decisions that significantly affect you without review by our staff. All decisions relating to account suspension or fund holds involve manual review by our compliance team.

4Information Sharing & Disclosure

Apii33 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in operating our platform, there are limited situations where we need to share information with certain parties:

  • Payment Service Providers: Payment gateways and financial institutions required to process your deposit and withdrawal transactions. They receive only the information necessary to complete the relevant transaction.
  • Game Providers: Game software companies that provide slots, Live Casino, sports and bingo content on the apii33 platform. Data sharing is limited to what is necessary to operate the games properly.
  • Authorities: Law enforcement agencies, regulatory bodies, or courts when required by law or a valid court order. apii33 will not voluntarily disclose this information without a lawful order.
  • Technology Providers: Cloud service, cybersecurity and technical infrastructure providers that help us operate the platform. All these third parties are bound by strict confidentiality agreements.

All third parties we work with are required to comply with data protection standards equal to or higher than those we practise. apii33 is responsible for ensuring your data is treated with the same respect wherever it is processed.

5Security & Data Protection

Apii33 continuously invests in the latest security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we implement include:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and apii33 servers is encrypted using industry-standard encryption protocols. No sensitive information is transmitted in plain text.
  • Two-Factor Authentication (2FA): Users are encouraged to activate 2FA to add an extra layer of protection to their account. This feature is available directly from your account settings.
  • 24/7 Monitoring: A real-time threat monitoring system that continuously detects suspicious activity, unauthorised login attempts and unusual transaction patterns.
  • Secure Data Storage: Your personal data is stored in data centres protected by strict physical and digital access controls. Only authorised personnel may access user data.
  • Regular Penetration Testing: apii33 conducts regular security testing by independent experts to identify and patch any vulnerabilities before they can be exploited.
While no system can guarantee absolute security, apii33 is committed to responding swiftly to any security incidents. In the event of a data breach affecting your information, we will notify you within 72 hours of becoming aware of it.

6Use of Cookies & Tracking Technologies

The apii33 platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as maintaining your login session and ensuring proper navigation. These cookies cannot be disabled as they are critical to platform operation.
  • Performance Cookies: Collect information about how you use the platform — most visited pages, response times and any errors encountered — to help us improve our services.
  • Functional Cookies: Save your preferences such as language, display settings and login information (if you choose "Remember Me") to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand overall usage patterns to make better decisions when developing new platform features.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the apii33 platform. Continued use of our platform after receiving a cookie notification is considered your consent to the use of cookies as described above.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data held by apii33. We are committed to making it easy for you to exercise these rights:

Right of Access

Request a copy of all personal data we hold about you in a readily readable format.

Right to Rectification

Request correction of inaccurate or incomplete data in your records at apii33.

Right to Erasure

Request deletion of your personal data when it is no longer needed or when you withdraw your consent.

Right to Restriction

Request that we restrict the processing of your data in certain situations while a dispute is under investigation.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Object

Object to the processing of your data for direct marketing or analytics purposes at any time.

To exercise any of the above rights, contact the apii33 data protection team via live chat or the in-platform support email. We will process your request within 14 business days. Some requests may require additional identity verification to ensure the security of your account.

8Data Retention & Deletion Period

Apii33 does not retain your personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Active Account Data: Retained for the duration your account is active and used to operate the services you use.
  • Financial Transaction Records: Retained for a minimum of seven (7) years from the transaction date to meet Malaysia's taxation and anti-money laundering legal requirements.
  • KYC Documents: Retained for a minimum of five (5) years after account closure to comply with anti-money laundering (AML) obligations.
  • Technical Logs: Retained for 90 days for security and technical troubleshooting purposes, then automatically deleted.
  • Support Communication Data: Retained for two (2) years after support ticket closure for reference and service improvement purposes.

When the retention period expires or when you request deletion (and no legal obligation prevents it), your data will be securely deleted using methods that ensure it cannot be recovered.

9Changes to This Privacy Policy

Apii33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. We will not reduce your rights under this Privacy Policy without providing you with clear notice.

When there are material changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Send notifications via your registered email or in-platform notices before changes take effect.
  • In the case of highly significant changes, we may request your consent again before you continue using the platform.
We encourage you to review this Privacy Policy page periodically. Continued use of the apii33 platform after any changes take effect means you accept the updated policy.

10Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how apii33 handles your personal data, we strongly encourage you to contact us directly. Our Data Protection team is ready to assist you.

  • Live Chat: Available 24/7 via the support button within the apii33 platform — the fastest way to get an immediate response.
  • Support Email: [email protected] — for more detailed enquiries or those requiring written documentation.
  • Response Time: We are committed to responding to all privacy-related enquiries within 3 business days, and resolving data requests within 14 business days.

If you believe that apii33 has failed to address your complaint satisfactorily, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner through the designated official channels.

Why Your Data Safe with apii33

Protecting your privacy is not merely a legal obligation for us — it is part of the identity of apii33 as a trusted platform.

Military-Grade Encryption

All data moving between your device and apii33 servers is encrypted with 256-bit SSL — the same technology used by Malaysia's major banking institutions to protect online transactions.

Malaysia PDPA Compliance

Apii33 operates in full compliance with Malaysia's Personal Data Protection Act 2010. Every instance of data processing has a valid legal basis and is thoroughly documented by our compliance team.

No Data Sales

Our core principle: your data is not our product. apii33 has never and will never sell, rent or disclose your personal information to advertisers or third-party data brokers.

Secure & Confidential KYC

Identity verification documents you submit for the KYC process are stored in an encrypted and isolated environment. Access to these documents is strictly limited and regularly audited.

Immediate Incident Notification

In the event of any security incident involving your data, apii33 is committed to notifying you within 72 hours — well ahead of what current law requires.

Full Control in Your Hands

From your account settings, manage communication preferences, set game limits, review account activity, and exercise your data rights — all in one place, accessible at any time.

Privacy Protected, More Gaming Calm & Confident

When you know your data is fully protected, you can focus entirely on your gaming experience. Join apii33 today and enjoy a platform that puts your security first.

By registering, you agree to the Terms and Conditions and Privacy Policy apii33. Minimum age 18. Please play responsibly — learn more.
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